FAQs
Yes, this is a non-negotiable requirement. We mandate that every tradesperson provides valid proof of both Public Liability Insurance and, where relevant, Employers’ Liability Insurance. We verify these documents to give you peace of mind that you are protected in the unlikely event of accidental damage or injury while work is being carried out on your property.
Absolutely. As part of our commitment to professionalism and legality, we require all tradespeople to confirm their tax status during their registration process. They are asked if they are registered for VAT or hold a CR2.
After a job is completed, we encourage customers to leave an honest review and rating based on their experience. This covers the quality of workmanship, reliability, cleanliness, and adherence to agreed timelines and budgets. These verified reviews are published on the tradesperson’s profile, providing a transparent record of their performance for future customers. In turn this helps others choose top rated tradespeople.
Whilst we expect this to be a rare occurrence given our thorough onboarding process for trades people we understand that issues can arise from time to time.
Not at all. The matching service is designed to connect you with a shortlist of suitable, vetted professionals based on your job requirements that serve your area. You are free to review their profiles, compare quotes, read past customer reviews, and make your own informed decision. There is no obligation to proceed as it is you that chooses to make contact with whom you are most comfortable with.
Our platform covers a wide range of skilled trades, including but not limited to: builders, plumbers, electricians, painters and decorators, landscapers, carpenters, and plasterers. If you have a specific job in mind, simply submit your request through our site to see if we have a matched professional for you.
No. It is FREE to use for people seeking services from trades.